In March, Northwind Logistics introduced a hybrid working policy requiring staff to attend the office on Tuesdays and Wednesdays. The company stated the change was intended to improve collaboration between its sales and operations teams, which had previously worked largely in isolation. Managers were given discretion to grant exemptions for employees with long commutes. Within three months, internal surveys showed that staff in the sales team reported higher satisfaction with the new arrangement than those in operations. The company did not publish figures on overall productivity, though it confirmed that office attendance on the designated days had risen sharply.